Go Beyond the Resume

Hiring the right talent requires more than just reviewing resumes. The right interview approach ensures you find the best fit for your company.

Key Interviewing Strategies

Behavioral Questions:

• “Tell me about a time you handled a difficult guest.”
• “How do you handle high-pressure situations in a fast-paced environment?”

Situational Questions:

• “If a client is unhappy with their service, how would you respond?”
• “How would you handle a scheduling conflict among employees?”

Assessing Soft Skills:

• Pay attention to communication, adaptability, and problem-solving abilities.
• Look for genuine enthusiasm for the role and industry.

Red Flags to Watch For:

• Vague answers or lack of specific examples.
• Poor communication or unprofessional attitude.

Need help finding the right candidates? Callaghan Tompkins specializes in recruiting top-tier hospitality and wellness professionals.

---

What You Can and Cannot Ask in a Job Interview

Stay Compliant & Professional

As an employer, it’s crucial to ask the right questions while staying within legal boundaries. Certain topics are off-limits to avoid discrimination and ensure a fair hiring process.

Acceptable Questions

✔ Work Experience: “Can you describe your experience in this industry?”
✔ Availability & Work Schedule: “Are you available to work weekends or holidays?”
✔ Problem-Solving Skills: “Tell me about a time you handled a workplace challenge.”
✔ Job-Specific Skills: “What experience do you have with managing large teams?”

Avoid These Questions

Age & Family Status: “How old are you?” / “Do you have kids?”
Religion & Politics: “Do you observe certain religious holidays?”
Health & Disabilities: “Do you have any medical conditions?”
Personal Life Details: “Are you married?”

Final Tip

Keep interviews job-related and focus on assessing skills, experience, and cultural fit. Need assistance with hiring? Callaghan Tompkins ensures a smooth, compliant recruitment process.